Check the Wireless Network Connection
Whether other devices can be connected to the same diagnostic wireless network, to ensure the normal operation of the wireless network, the wireless base station or check the set value
Check hibernation remains set Wi-Fi connection
Because Wi-Fi hibernation, may cause wireless network disconnection, adjust the settings for this feature allows you to wake up a Wi-Fi connection
[Settings] >> [Wi-Fi] >> [Menu] >> [Advanced] >> Click [remain dormant Wi-Fi connection] >> select [forever Connection] continued to make Wi-Fi connection line
Save and exit this screen, your Wi-Fi connection will continue
Check the signal strength of the wireless network
Effectiveness depends on the strength of the wireless network signal, you must connect the wireless network with better signal
Wireless signal icon at the top notification bar
Try to open / close the Wi-Fi on the device
First, turn off Wi-Fi, [set] >> [Wi-Fi] >> [Close Wi-Fi]
Then turn Wi-Fi, [set] >> [Wi-Fi] >> [open Wi-Fi]
Try to clear the Wi-Fi on the device
Clear Internet makes tablet / phone reset some settings
[Settings] >> [Wi-Fi] >> long pressed [wireless network name (SSID)] for about two seconds >> Select [Clear Internet] >> After hearing such as Wi-Fi off, and then reconnect to the wireless Internet
Try rebooting
Make sure your device has been updated to the latest firmware version
Select [Settings] >> [about] >> [System Update] >> [Check for Updates]
Try resetting your phone
Note: Perform reset your phone, all applications, settings, personal information will be removed reply to initialize
If the situation persists, the third-party software is more likely to affect the stability of the phone system, it is recommended to reset your device
[Settings] >> [Backup & Reset] >> [restore factory settings] >> [reset the phone]
Try to connect to other wireless networks
If the above steps do not solve your problem, we recommend that you connect to another available wireless networks, or even your network system vendor for technical support
